Welcome to Chef Alosh Food Products AB, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. You consent to the practices described in this policy by accessing and using our website.

Collection and Use of Customer Personal Information

When you shop our products and avail of our services, we may collect the following personal information from you: name, email address, telephone number, arrival date and time, home address, credit card number, credit card expiration date, credit card security code, and credit card holder’s name. How 

 

We Use Your Information:

 

We may use your personal information for the following purposes:

 

a. To process and fulfil your orders and provide customer support.

 

b. Arranging for shipping, and providing you with invoices and/or order confirmations. 

 

c. Communicate with you and screen our orders for potential risk or fraud.

 

d. We may also collect any special shopping instructions and delivery instructions you provide us to fulfil your order.

 

e. To improve our website and user experience based on your feedback and preferences.

 

f. To send you promotional materials, newsletters, and marketing communications if you have subscribed to our mailing list
(you can opt-out at any time).

 

g. To respond to your inquiries and provide assistance as needed.

 

h. To analyse website usage and trends, allowing us to improve our website’s content and functionality.

 

 

You have the right to review, change, or request the removal of your personal information stored by CHEF ALOSH FOOD PRODUCTS AB. To do so, please contact our customer service at cs@chefalosh.com. Once you make such a request, we will proceed to eliminate all the mentioned information. Following that, there will be no utilization of any personally identifiable information associated with you in any manner.

Usage Data

We may collect information about your interactions with our website, including your IP address, browser type, device type, pages visited, and the time and date of your visits.

 

 

Like many websites, we use cookies and similar technologies to enhance your browsing experience and gather information about your preferences and activities on our website. You can control the use of cookies through your browser settings.

 

 

At CHEF ALOSH FOOD PRODUCTS AB, safeguarding the security and confidentiality of your data is our topmost priority. We employ rigorous measures to ensure that the information you provide is well-protected. Rest assured, we are committed to never sharing your data unnecessarily or without a legitimate purpose.

To ensure a seamless experience for our customers, it may be necessary to share certain personal data with our trusted partners, such as UPS, DHL, and Postnord, for the purpose of facilitating the delivery of your shipments. Additionally, we collaborate with Stripe, a reliable payment gateway provider to process your payments securely.

 

We want to assure you that we adhere to all relevant data protection regulations and handle your information responsibly. Your trust is paramount to us, and we only share your data with trusted third parties when it is crucial to deliver our services effectively. Your privacy and security are of utmost importance to us, and we are steadfast in upholding them at all times.

Information to third parties – Service providers

In this context, “external companies” refers to the third-party entities that we engage to assist in the operation of our business. These companies may be involved in various tasks, including order fulfilment, payment processing, anti-fraud and identity verification, debt collection, website operation, support services, campaigns, web development, and customer service, among others. It is essential to emphasize that these service providers and their personnel are authorized to access your personal data solely for the specific tasks assigned to them on our behalf. We ensure that they use your personal data strictly as directed by us and maintain its confidentiality and security.

 

Should it be mandated by applicable law, you have the right to request a list of suppliers who process your personal data on our behalf. We are committed to working with trustworthy third parties, and your privacy remains our utmost concern throughout all aspects of our operations.

Our third-party entities

Stripe is the payment solution we use. They handle our customers’ payments and refunds.

 

DHL Freight, DHL Express & UPS deliver the shipments and thus have access to the name and address. They in turn have agreements with local agents.

 

Postnord is also one of our shipping partners and has access to customer data if these are selected as a carrier.

 

Hostinger runs the web hosting on which chefalosh.com is located.

 

The personal data that we need to process your orders are stored on their encrypted servers until they are no longer needed from a bookkeeping point of view or according to our agreement. 

 

Google Analytics tracks your use of this website, however anonymously, it is not possible to connect that information to your person or IP number.

 

Hotjar Analysis tool that checks how people use our online store by measuring how often different things are clicked on. Active Campaign Marketing tool for email marketing. The newsletter e.g. Facebook has an integrated pixel on chefalosh.com to be able to follow up on marketing from facebook.com. 

Children’s Protection

We place great importance on ensuring heightened protection for children while they are online. To support this, we strongly encourage parents and guardians to actively engage with their children during online activities, actively participating, monitoring, and providing guidance as needed.

 

In strict adherence to the GDPR and the Swedish implementation act (2018:218), CHEF ALOSH FOOD PRODUCTS AB never knowingly collects any personally identifiable information from children under the age of 13. If, by any chance, a parent or guardian suspects that such information has been unintentionally collected, we request them to contact us promptly. Rest assured, we will handle the matter with utmost responsibility, addressing the concern promptly and taking appropriate corrective actions.

Online Privacy Policy

This privacy policy exclusively pertains to our online activities and applies to all visitors to our Website in relation to the information shared and/or collected therein. It is essential to note that this policy does not extend to any information collected offline or through channels other than our Website.

 

 

By using our website, you consent to the practices outlined in this Privacy Policy.

 

 

Chef Alosh Food Products AB retains the right to modify this policy at any time. In the event of a significant change regarding the use of your personally identifiable information, Chef Alosh Food Products AB will notify you via the email you have provided. For any other policy alterations, please visit this page periodically. Your use of chefalosh.com implies your acceptance of the practices described in this Privacy Policy, and in the event of updates, amendments, or any changes made to our privacy policy, such changes will be posted here.

 

All content on our website is treated as confidential. By adhering to our agreements and privacy policy, we graciously request you to be a loyal customer. Our unwavering commitment is to continuously provide the most exceptional services to all who visit our website. Thank you, and we hope you have a delightful shopping experience on chefalosh.com.

 

 

If you find yourself in need of additional information or have any inquiries concerning our Terms and Conditions, please feel free to get in touch with us via email at info@chefalsoh.com, cs@chefalsoh.com We are here to help and provide any necessary support.

 

 

Welcome to chefalsoh.com. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions, which govern the use of the site and the terms upon which we deliver to you.

 

 

All intellectual property rights and materials on chefalsoh.com are owned by Chef Alosh Food Products AB unless otherwise stated. You may view, download, and print pages or content from the website for personal use only. You must not republish, sell, distribute, or modify the material in any way without our written consent.

Price and Availability 

 

Product availability may vary, we may substitute any unavailable items with suitable alternatives, subject to your agreement.

At our site, we establish the prices for the items carefully rating each product with the utmost affordability. Our goal is to provide everyone who visits our platform with the opportunity to make cost-effective purchases and get the most value out of their shopping experience, Please note that prices are subject to change at any time.

 

 

Your satisfaction is our primary concern, and we will do our utmost to promptly deliver your order. If you need to make any modifications or cancel an existing order, kindly do so within 24 hours of the purchase time by reaching out to us at +46 79 323 27 78, +46 76 556 61 99  or via email at info@chefalosh.com, cs@chefalosh.com.

 

For a better understanding of our policies, we encourage you to thoroughly review our Return and Refund Policy. Additionally, it is crucial to be aware that delivery costs and fees may be subject to changes. We recommend staying vigilant and informed about any updates that may occur in this regard. Your satisfaction and clarity are our top priorities.

 

 

To ensure a smooth delivery process, it is essential for you to be present at the designated address to receive your order. However, in some cases beyond our control or unforeseen delivery complications, there might be delays in the delivery schedule. Rest assured, we make every effort to deliver your order without any hesitation.

Upon delivery, you will receive an invoice listing all the items you have received and been billed for. Should there be any missing items from your order, please don’t hesitate to contact us immediately. We are dedicated to taking all reasonable measures to ensure your satisfaction, again we encourage you to thoroughly review our Return and Refund Policy.

 

 

When you make a purchase on our website, we may collect certain payment information to facilitate the transaction process. This may include your credit card or debit card details, billing address, and other relevant payment data. You are responsible for promptly paying all charges to your account and ensuring your account information is current and accurate.    We want to assure you that the security of your payment information is of utmost importance to us, However, please note that no method of transmission over the Internet or electronic storage is completely secure, and while we strive to protect your payment information, we cannot guarantee absolute security.

 

To safeguard your financial data, we employ secure and encrypted payment gateways with Stripe, ensuring that your sensitive information remains protected. Rest assured that we do not store your complete payment details on our servers. Instead, we rely on trusted third-party payment processors who adhere to stringent security protocols to maintain the confidentiality of your data.

 

By providing your payment information, you consent to us using this data solely for the purpose of processing your transactions and fulfilling your orders.

 

If you have any questions or concerns regarding the security of your payment information, please feel free to contact us at info@chefalosh.com, cs@chefalosh.com. We value your trust and are committed to providing you with a safe and secure shopping experience on our website.

 

 

The content and materials available on this website, including but not limited to text, graphics, images, logos, audio clips, videos, and software, are the property of Chef Alosh Food Products AB and are protected by copyright laws and other intellectual property rights. All rights are reserved.

 

You may access and use the content on this website solely for personal and non-commercial purposes. Any other use, including but not limited to reproduction, modification, distribution, transmission, display, or performance of the content on this website, without the explicit written consent of Chef Alosh Food Products AB, is strictly prohibited.

 

By accessing and using this website chefalosh.com, you acknowledge and agree that all content and materials, including any updates, modifications, or additions, belong solely to Chef Alosh Food Products AB unless otherwise indicated. You shall not acquire any ownership rights or license to the content and materials, and any use beyond the scope of the terms mentioned herein is unauthorized.

 

If you believe that any content on this website infringes on your copyright or intellectual property rights, please contact us immediately at info@chefalosh.com, and we will take appropriate action to address your concerns.

 

Thank you for respecting the copyright and ownership of this website’s content. We strive to protect our intellectual property and ensure that our visitors enjoy a valuable and engaging experience while using our website.

 

 

Chef Alosh Food Products AB recognizes the value of its brand and the importance of protecting its intellectual property. The trademarks, logos, graphics, and trade dress displayed on this website are proprietary to Chef Alosh Food Products AB and are protected under trademark laws and other relevant intellectual property regulations.

 

Any use of our trademarks, logos, graphics, or trade dress without proper authorization is strictly prohibited. This includes but is not limited to, using our trademarks for commercial purposes, copying, reproducing, modifying, distributing, or displaying them without prior written consent from Chef Alosh Food Products AB.

 

By accessing and using this website, you agree not to engage in any activity that could infringe upon our trademark rights or damage our brand reputation. Unauthorized use of our trademarks may result in legal action to enforce our rights and seek appropriate remedies.

 

If you come across any misuse or infringement of our trademarks on other websites or platforms, please notify us promptly at info@chefalosh.com. We appreciate your assistance in safeguarding our brand identity and intellectual property.

 

Thank you for respecting our trademark protection efforts. We are committed to maintaining the integrity of our brand and ensuring a positive experience for all users of our website.

 

 

You are responsible for promptly paying all charges on your account, including applicable taxes, for purchases made by you or anyone you authorize to use your credit card. It is your responsibility to maintain accurate and up-to-date account information, including your name, credit card details, phone numbers, and email address. You can update your information whenever you place an order. By providing information to us, you confirm that it is accurate and not fraudulent, and you accept full responsibility for any information you provide.

 

All transactions are handled and controlled by our payment gateway service provider Stripe. We prioritize your security and have implemented SSL encryption to protect your data. When shopping with us, your information is safeguarded through our robust security system. Any fraudulent transactions will be reported to EU and Swedish Law authorities, and police will investigate those engaging in unfair practices on our website. Our payment service, our payment gateway service provider, encrypts your credit card information and ensures that it remains confidential as it travels over the internet. 

 

Chef Alosh Food Products AB is dedicated to implementing business-oriented practices. reasonable efforts to maintain the confidentiality of your credit card information at all times. We prioritize the security of your data and take necessary precautions to safeguard it from unauthorized access or disclosure. With our stringent security measures in place, you can rest assured that your credit card details are treated with the utmost confidentiality and protection. Your trust is paramount to us, and we are dedicated to providing you with a secure shopping experience on our platform.

 

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Agreement Validity & Notices 

 

Upon your acceptance as outlined herein, this Agreement shall come into effect and will remain valid until terminated. Chef Alosh Food Products AB retains the authority to suspend or terminate this agreement or limit access to any part of our service, at any time and for any reason, with or without prior notice to you. Should you disagree with the terms of this agreement, you have the option to terminate your acceptance by sending an email to info@chefalosh.com and refrain from accessing our website further.

 

We may inform you of any changes to this agreement or other pertinent matters through a general posting on our website or via other communication methods determined by the company.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.